I've got something to share with you. Beware the import trick on H&R Block.com if you normally use them for free filing. I'm settling down for a nice icy night of starting up my taxes for the 2009 work year. I direct my Chrome to H&R Block, start up the free filing application, log into my account from 3 years and start looking for where the hell they moved the button to import simple information like my name. It turns out that pulling my address out of their database, and putting it back into their database requires me to upgrade to the Deluxe version of their website. It will cost me $30 to not have to type my previous year's AGI into a box.
Now here's where I'm stuck pondering the value of this product they're trying to sell. Perhaps there are more tips, hints, tricks, etc by paying $30. That's fine. If you want that, then by all means buy it. I'm not judging you. But all I want is to be able to log in, and transfer existing information. I don't even expect it to be free! Let's call it somewhere around $5, and you're still ripping me off! I bought I'd pay it. I bought an album recently for $5 and I'm still wishing I'd have used a gift card or something to do it.
Now, I'm looking around the site... kicking the tires and whatnot, and I see a link to import my information from last year. EXCELLENT! Maybe I can import just the basic information. Thanks H&R Block, you're awesome! I was instantly transitioned to the Deluxe edition. "Don't worry", it said, "You don't have to pay until you file." Well, I don't want to pay ever now. My tension begins. How do I get it back to the free version? I can import my own info.
Looking around the help sections for products like this is like looking for help at Wal Mart. You're better off stealing a child and hoping a Code Adam will at least get enough attention so you can ask where the stink bait is. So I sign on to chat. I put in a few vital details such as name and phone number; you know the same things I was planning on retyping into my tax form anyway. A window opens, and I wait.
I think I'm going to take my own threats seriously. My alternative was to use a competitor. Any readers (2 people) have any suggestions on good, free, cheap (less than $30) tax filing software that supports efile?